"My name is William Taylor. I am the founder of Mortgages Direct and and own 100% of the company. Our corporate name is Mortgage Factory Inc. and we have been in business in Houston since 1992. I am proud of the fact that we have survived all these years, through the financial crises and boom times alike. We enjoy an A+ rating with the local Better Business Bureau and work very hard to maintain that level of quality. It's possible in part, I think, because we genuinely try to help everyone that we come in contact with.
If given only one sentence to summarize what I think I know about life, I would say that family and friends are everything, kindness is the most important human virtue and we are all here to learn and grow and help others. We look forward to hearing from anyone. Let us know how we can help."
2000 Bering Dr Ste 100
Houston TX 77057
This notice is provided to you pursuant to the Privacy of Consumer Financial Information Act and the Federal Trade Commission's implementing regulation there-under, 16 CFR Part 313. Mortgages Direct may collect non-public personal information about loan applicants from the following sources...
Employer(s), landlord(s), creditor(s), deposit institutions and other possible third parties. Applications or other forms that may have been filled out. Records of other transactions or dealings that our company, an affiliate or others may presently be engaged in or have engaged in previously. A report or reports requested from one or more consumer-reporting agencies.
Mortgages Direct does not disclose any non-public personal information about customers or former customers to any non-affiliated third parties except as permitted by law.
Mortgages Direct restricts access to non-public personal information about customers to those employees and affiliates who need to know the information in order to provide the requested services. MFI maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard non-public personal information.
Figure: 7 TAC §80.200(b)
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.